Question 1

How do I book a tour with ORIENTO Travel?

Accepted Answer

Booking a tour is simple. You can reach us through the Trip Builder form on our website, by email at info@orientotravel.com, or via WhatsApp. Once we understand your travel interests and requirements, we will design a personalized itinerary and send you a tailored program along with pricing details.

Question 2

What payment methods do you accept?

Accepted Answer

We accept international bank transfers (SWIFT) in EUR or USD. Detailed payment instructions will be provided upon booking confirmation.

Question 3

Is a deposit required?

Accepted Answer

Yes. To secure your spot, accommodation, and guide services, we typically require a deposit of 30% of the total tour price. The remaining balance is usually due 21 days prior to the tour start date.

Question 4

What is your cancellation policy?

Accepted Answer

We understand that plans can change. generally, deposits are refundable if canceled 30+ days before the trip (minus bank fees). Cancellations made less than 30 days prior may incur fees depending on hotel and transport penalties.

Question 5

Are flights included in the tour price?

Accepted Answer

No, international flights to/from the starting point are not included. However, we are happy to recommend the best airlines and routes to reach us.

Często zadawane pytania (FAQ)

How do I book a tour with ORIENTO Travel?

What payment methods do you accept?

Is a deposit required?

What is your cancellation policy?

Are flights included in the tour price?